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Reference: 1148 24/11/2021 08:42:24

Global Head of E-Commerce.

Germany Competitive

We are looking for a person who are passionate, committed, curious and creative to manage Direct to Consumer Logistics. This individual will work closely with US and EMEA teams.

We are working with an exciting start-up seeking to be the world's first service delivery platform for the smart home through an AI powered smart Wi-Fi service that self-optimises to ensure superior service for all. With large-scale investment and long-term potential in abundance, they are looking for a progressive Head of E-Commerce.

Having secured further $300M funding with 1.2B devices in 35M homes using its smart Wi-Fi service; you will be taking on an exciting role managing their Direct to Consumer offering. You will be wholly responsible for creating an online infrastructure which allows D2C offerings, working closely with Third Party Vendors
and Imports to manage product distribution across a range of countries, playing a critical strategic role in planning/forecasting on a multinational scale.

Key responsibility:

  • Manage Direct To Consumer (DTC) Global Logistics
  • Manage relationships with Third Party Vendors, Logistics, Planning, IT, and other groups as needed.
  • Able to lead WH setup for DTC and stabilization of operation including WH location.
  • Play a critical role in reviews and strategic planning/forecasting.
  • Support flow of product from distribution centers
  • Work closely with the Distribution Team, Logistics Service Providers and 3rd Party Import of Record entities to ensure all shipments (import and export) meet global trade compliance regulations including producing all necessary shipping documentation
  • Maintain a solid understanding of all logistical and operational processes.

Must have:

  • Minimum 8-10 years of e-commerce Logistics and Operations
  • Strong international e-commerce logistics knowledge for complex problem solving
  • Excellent analytical, written, and oral communication skills
  • Knowledge of customs procedures Globally
  • Excellent customer service skills
  • Fluent in English and German
  • Knowledge of NetSuite, SFDC
  • Ability to learn new systems
  • Competent with Microsoft Office Suite, particularly Excel (vlookups and pivot tables)
  • Ability to work independently and proactively.
  • Team player and able to build a good working network both internal and external.

If you are looking to be a critical figure in future-proofing a one-of-its-kind AI platform with a high-growth potential start-up in its early stages; then apply to this role or feel free to contact me directly at for more info!


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Sameer Jaffary
Sameer Jaffary
Business Consultant View Profile

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